Introduction

Everest Global Trade & Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit everestgts.com or engage our apparel and home textile sourcing services.

As a B2B sourcing agent from Bangladesh, we work with fashion brands, private labels, retailers, importers, and corporate buyers. This policy applies to all visitors, clients, suppliers, and partners.

Information We Collect

Personal Information

When you engage with our services, we may collect the following personal information:

Contact Details: Name, company name, business address, email address, phone number, and other contact information you provide when requesting quotes, placing orders, or communicating with us.

Business Information: Company registration details, tax identification numbers, business licenses, and other corporate documentation required for commercial transactions.

Order Information: Product specifications, design requirements, quantity, shipping addresses, delivery schedules, and payment details related to your purchase orders.

Communication Records: Email correspondence, meeting notes, phone call records, and other communications related to business transactions and inquiries.

Technical Information

When you visit our website, we automatically collect certain technical data:

Device Information: IP address, browser type, operating system, device identifiers, and hardware model.

Usage Data: Pages visited, time spent on pages, click-through rates, navigation patterns, and referral sources.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance.

Factory and Supplier Information

As part of our due diligence and supply chain management, we collect information about our manufacturing partners, including certification details, compliance records, production capabilities, and quality assessment reports.

How We Use Your Information

We process your information for:

Service Delivery: Processing orders, coordinating manufacturing, managing timelines, conducting quality inspections, and arranging shipments.

Communication: Responding to inquiries, providing quotations, sending confirmations, sharing updates, and maintaining business relationships.

Business Operations: Managing accounts, processing payments, maintaining records, and fulfilling contractual obligations.

Quality & Compliance: Monitoring production, conducting inspections, verifying certifications (BSCI, SEDEX, GOTS, BCI), and ensuring ethical sourcing.

Marketing: Sharing product catalogs, trend reports, and promotional materials with interested clients.

Legal Compliance: Complying with laws, regulations, tax requirements, and industry standards.

Website Improvement: Analyzing usage patterns and enhancing user experience.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual Necessity: Processing is necessary to perform our sourcing and supply chain services under agreements with clients and suppliers.

Legitimate Interests: We process data to operate our business efficiently, maintain quality standards, ensure supply chain transparency, and protect against fraud.

Consent: Where required by law, we obtain your explicit consent before processing sensitive personal information or sending marketing communications.

Legal Obligations: We process information to comply with international trade regulations, customs requirements, tax laws, and industry compliance standards.

Information Sharing and Disclosure

We share information only when necessary:

Manufacturing Partners: Order specifications and production details with vetted Bangladesh factories.

Service Providers: Payment processors, shipping companies, and quality inspection services who process data on our behalf.

Business Partners: Fabric suppliers, certification bodies, and testing laboratories as required.

Legal Requirements: When required by law or to protect our legal rights.

Business Transfers: In case of merger, acquisition, or asset sale.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

International Data Transfers

As a Bangladesh-based business serving global clients in the Americas, Europe, Australia, and Asia, your information may be transferred to and processed in countries with different data protection laws. We implement appropriate safeguards including:

Contractual Protections: Standard contractual clauses and data processing agreements with international partners.

Security Measures: Encryption, access controls, and secure transmission protocols for cross-border data transfers.

Compliance Framework: Adherence to due diligence principles consistent with European standards and international best practices.

Data Security

We implement comprehensive security measures including SSL/TLS encryption, secure servers, firewalls, access restrictions, employee training, and secure facilities. While we strive for maximum security, no system is completely secure. We commit to promptly addressing any security incidents.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:

Active Client Data: Maintained throughout the business relationship and for a reasonable period afterward to address potential inquiries or issues.

Transaction Records: Retained for seven years or as required by applicable tax, customs, and trade regulations.

Marketing Communications: Maintained until you unsubscribe or request removal from our mailing lists.

Website Analytics: Typically retained for 24-36 months to identify usage trends and improve services.

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request copies of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal retention requirements.

Restriction: Request limitation on how we process your information.

Objection: Object to processing based on legitimate interests or for direct marketing purposes.

Portability: Request transfer of your information in a structured, machine-readable format.

Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require identity verification.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze usage. Cookie categories include:

Essential Cookies: Required for website operation, navigation, and access to secure areas.

Performance Cookies: Collect anonymous data on how visitors use our site to improve performance.

Functional Cookies: Remember your preferences and provide enhanced features.

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality.

Third-Party Links

Our website may contain links to external websites, social media platforms, or partner sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are directed to businesses and professionals. We do not knowingly collect information from individuals under 18 years of age. If we become aware that we have collected such information, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The “Last Updated” date at the top indicates when changes were made. Material changes will be communicated via website notice or email to active clients.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Everest Global Trade & Services
House: 16, Level-5, Road: 9, Sector: 15
Uttara, Dhaka – 1230, Bangladesh

Email: info@everestgts.com
Phone: +880 1819-551121

We are committed to addressing your privacy concerns and resolving any issues promptly and transparently.

Founder’s Commitment

At Everest Global Trade & Services, privacy and transparency are core to our values. Under the leadership of our founder Wasim Zakariah, we maintain the highest standards of data protection, ethical business practices, and respect for the confidential information entrusted to us by our clients and partners worldwide.